About us

Dana's Story 2.0

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Work with me

My promise to you

In 30 days or less, no matter what package you choose, you will eliminate confusion and have gained a clear action plan that achieves your specific & desired outcomes.

Industrial Style

AMA Hourly Coaching

Hourly Coaching

Developer

Use this space to introduce yourself and share your professional history.

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121 Coaching

Exclusive Service

Developer

Use this space to introduce yourself and share your professional history.

Fists in Solidarity

Corporate Consulting & Training

C.S.A.T. Score

Use this space to introduce yourself and share your professional history.

How we work

Employment Success Journey Overview

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EMAIL OR BOOK A CALL

Give us a call (123) 456-7890 for more Information or Visit our Location in Newport Beach! www.qqq@abc.com">www.qqq@abc.com

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Make your own plan

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Coaching

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Done

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PART ONE

How to Land and Succeed in the Customer Success Profession

A Success Playbook for Your Employment Journey

Testimonials

Let our partners tell you that we are the most professional.

"It is rare to meet anyone as enthusiasm for improving customer experience and making them successful as Dana. She has excellent communication skills and is able to deliver findings and recommendations in an effortless way making her easy to work with as a trusted advisor and trusted colleague." Claudia Belardo, VP of Customer Success & Experience Transformation, IFS

"Dana is a superstar Customer Success (CS) professional. Smart, caring, always helping others. She is super-organized, analytical, and has strong strategic planning skills. Finally, she is absolutely pleasant to be around and extraordinary kind-hearted. A great human being!" Paul Zak, Founder & Chief Immersion Officer, Immersion Neuroscience

"From the first day I met her I was impressed. While at D&B she immersed herself into learning the business, internal networks and of course, her clients. It was highly evident that she is dedicated to being successful in her role AND being seen as a trusted advisor to her clients." Lisa HaysDirector of Customer Success, Dun & Bradstreet

Clients' story

Seccess case

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Clients' story

Seccess case

Great customer experience

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Great customer experience

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What to Expect From a Discovery Call

I work with clients in various ways and have several options for turn-key as well as custom solutions to best fit your goals and budget. ​ Our discovery call helps us assess if we’re a great fit for each other, and what we would work on together going forward. I want to learn about you!

AMA HOURLY COACHING

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121 COACHING

Customer Success Career Evolution

Newbie

ABC Steps

If you are a Customer Success Newbie™, or hopeful-entrant wanting to break into the exciting customer success space and want to learn more about our one-to-one coaching, then let's get ready to make your mark your customer success!

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New

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Newbie

Climber

ABC Steps

If you are a founder or executive at a startup or growth-stage SaaS organization wanting to optimize, roll out, or build your customer success department and delivery from the ground-up, then let's talk CS Strategy!

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New

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Climber

Crusher

Ace up your sleeve

If you are a Customer Success Professional (CSP) ready for a promotion and want to learn more about our one-to-one coaching, then let's get you that promotion!

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Pro

Crusher

Safe Working Environment

Corporate Consulting & Training

What to Expect From a Discovery Call

I work with clients in various ways and have several options for turn-key as well as custom solutions to best fit your goals and budget.

Our discovery call helps us assess if we’re a great fit for each other, and what we would work on together going forward.  I want to learn about you! 

Let's chat!

FOR
STARTUP & GROWTH-STAGE COMPANIES

FOR
CUSTOMER SUCCESS PROFESSIONALS

FOR
CUSTOMER SUCCESS NEWBIES™

If you are a founder or executive at a startup or growth-stage SaaS organization wanting to optimize, roll out, or build your customer success department and delivery from the ground-up, then let's talk CS Strategy!

If you are a Customer Success Professional (CSP) ready for a promotion and want to learn more about our one-to-one coaching, then let's get you that promotion!

If you are a Customer Success Newbie™, or hopeful-entrant wanting to break into the exciting customer success space and want to learn more about our one-to-one coaching, then let's get ready to make your mark your customer success!